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Returns and Exchanges

At Canadian Time Systems, our goal is to ensure you are satisfied with your purchase. If you’re not, don’t worry, we are here to help.


You can contact us within 30 days of your product being shipped to request a return. A confirmation of purchase and original packaging is required.


Once your return is received and inspected, we will notify you of the status of your return.  If it is approved for a refund your original payment method will be credited for the value paid for the item. 


Defective or damaged product? Send us an email with proof of purchase and an image. We will work with you to get you a replacement.


You will be responsible for paying return shipping cost of your item. Shipping costs are non-refundable.  You should consider using a trackable shipping service or purchasing shipping insurance to ensure we receive your returned item. We do not accept COD deliveries.

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If you have anymore questions, please do not hesitate to contact us!

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